Refunds of credit balances in student accounts must be requested on Student Information Systems (SIS). After logging in, select Student Accounts and then Refund Request from Student Account.
Refund requests will be processed when the following conditions have been met:
- Classes for the applicable term have begun.
- Your “Anticipated Aid” has been received and credited to your student account.
- If the credit balance is the result of an overpayment by check or an online payment, 30 days have passed since receipt of the payment.
The fastest and most convenient way to receive a refund is by direct deposit to your personal checking account (for banks located within the United States only). You can enroll for direct deposit of your Student Account refund through SIS. After logging in, select Student Accounts and then Direct Deposit Authorization. Then, for the duration of your stay at Yale, any time you request a refund, the funds will be electronically deposited into your personal checking account within two banking days from the time we send the information to the national Automated Clearing House (ACH) system. All such direct deposit refund information will be sent to our bank for the ACH system one time (at mid-afternoon) each day (other than bank holidays) that our Cashier’s Office is open. Yale will automatically send an e-mail to you each time that a refund is sent electronically to your checking account. It is your responsibility to verify the availability of funds in your checking account before you make any transactions (writing checks, etc.).
Refunds by check will be available in the Cashier’s Office three business days after we notify you via e-mail that the refund has been processed. Refund checks will not be mailed. For your protection, you will always be asked to present your valid Yale identification card when being served by the Cashier’s Office.
NOTE: Your Student Account is not to be used as a bank account. Please do not make recurring partial refund requests on an as-needed basis from your Student Account. If such a pattern becomes apparent, the Cashier’s Office may, at its discretion, refund the full available credit balance on your account.
If you have any questions regarding a Student Account refund, contact Student Financial Services online, or call us at (203) 432-2700, press 1.