Refunds of credit balances in student accounts must be requested on Yale Hub. After logging in, select Student Accounts and then Refund Request from Student Account.

Refund requests will be processed when the following conditions have been met:

  • 10 days prior to the first day of class.
  • Your “Anticipated Aid” has been received and credited to your student account.
  • If the credit balance is the result of an overpayment by check or an online payment, 10 business days have passed since receipt of the payment.

The fastest and most convenient way to receive a refund is by direct deposit to your personal checking account (for banks located within the United States only). You can enroll for direct deposit of your Student Account refund through Yale Hub. After logging in, select Student Accounts and then Direct Deposit Authorization. Then, for the duration of your stay at Yale, any time you request a refund, the funds will be electronically deposited into your personal checking account within two banking days from the time we send the information to the national Automated Clearing House (ACH) system. All such direct deposit refund information will be sent to our bank for the ACH system one time (at mid-afternoon) each day (other than bank holidays) that our Cashier’s Office is open. Yale will automatically send an e-mail to you each time that a refund is sent electronically to your checking account. It is your responsibility to verify the availability of funds in your checking account before you make any transactions (writing checks, etc.).

If you have not enrolled in direct deposit, a paper check will be issued and mailed to the mailing address on file.

NOTE: Your Student Account is not to be used as a bank account. Refunds will be issued for the full credit balance on the account. 

If you have any questions regarding a Student Account refund, contact The Office of Student Accounts online, or call us at (203) 432-2700, press 1.

Contact Information

Student Accounts
246 Church Street
2nd Floor
New Haven, CT, USA

Office Hours
Monday through Friday
8:30 a.m. to 4:30 p.m.

Mailing Address
P.O. Box 208232
New Haven, CT 06520-8232

Tel: 203-432-2700 9:00 a.m. to 4:00 p.m.
Fax: 203-432-8111